TERMS & CONDITIONS
TERMS AND CONDITIONS
Please read the following Terms and Conditions carefully before using www.swarnavastra.com (hereinafter referred to as the “Site”, “Swarnavastra”, “we”, “us” or “our”). Your access to and use of the Site and its services is subject to your acceptance of and compliance with these Terms and the linked Privacy Policy.
References to “you”, “your”, “User” shall mean the end user accessing the Site, its content, and using the services offered through the Site. The Site allows users to browse, select, and purchase clothing and related products (“Products” or “Goods” or “Services”).
By accessing, browsing, or purchasing from the Site, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use the Site.
ACCEPTANCE OF TERMS
By subscribing to or using any of our services, including making purchases through the Site, you signify your acceptance of these Terms. Additional terms may apply to specific products or services and will be displayed alongside them. In the event of a conflict, such additional terms shall prevail for that specific transaction.
Swarnavastra reserves the right, at its sole discretion, to refuse registration or access to any User without assigning any reason.
MODIFICATION OF TERMS
Swarnavastra may amend these Terms & Conditions or the Privacy Policy at any time by posting the revised version on the Site. Changes will be effective immediately upon posting. Continued use of the Site following such changes constitutes your acceptance of the revised Terms.
DESCRIPTION OF SERVICES
Swarnavastra provides access to curated ethnic and contemporary clothing and fashion products available for purchase at prices displayed on the Site.
AVAILABILITY OF WEBSITE
While we strive to ensure uninterrupted access to the Site, Swarnavastra does not guarantee continuous availability. The Site may be temporarily unavailable due to maintenance, technical issues, or factors beyond our control. We reserve the right to modify, suspend, or discontinue any part of the Site or its services at any time without notice.
USER ACCOUNT, PASSWORD & SECURITY
To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and all activities conducted through your account.
You agree to:
- Notify Swarnavastra immediately of any unauthorized use
- Ensure you log out after each session
Swarnavastra shall not be liable for any loss arising from your failure to comply with this obligation.
PRIVACY POLICY
By using the Site, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy available on the Site.
PRODUCT COLORS & REPRESENTATION
We make every effort to display product colors accurately. However, actual colors may vary depending on your device screen and display settings. Such variations shall not be considered defects.
ELECTRONIC COMMUNICATIONS
By using the Site, you consent to receive communications from us electronically via email, SMS, or notifications on the Site. These communications satisfy any legal requirement for written communication.
LICENSE & SITE ACCESS
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal purposes only. You may not:
- Copy or misuse Site content
- Use data mining, bots, or similar tools
- Upload viruses or malicious code
- Bypass Site security measures
Unauthorized use will result in termination of access.
PRICING & AVAILABILITY
Prices and availability of products are subject to change without notice. Despite best efforts, pricing or typographical errors may occur. Swarnavastra reserves the right to cancel orders with incorrect pricing and refund the paid amount.
ORDER CANCELLATION BY SWARNAVASTRA
We reserve the right to cancel any order due to:
- Product unavailability
- Pricing or description errors
- Quality concerns
- Suspected fraudulent activity
Refunds (if applicable) will be processed to the original payment method.
CANCELLATION BY USER
Cancellation requests must be made within 24 hours of placing the order. Orders that have already been processed or shipped cannot be cancelled. Swarnavastra’s decision regarding cancellations shall be final.
FRAUDULENT TRANSACTIONS
We reserve the right to monitor and terminate accounts involved in fraudulent or suspicious activities and to take legal action as per applicable laws.
PAYMENT & CREDIT CARD DETAILS
You agree that all payment details provided are accurate and lawfully owned by you. Swarnavastra shall not be liable for any credit card fraud; liability rests solely with the User.
DISCLAIMER OF WARRANTIES
All products and services are provided on an “as is” basis without warranties of any kind, express or implied. Any warranties provided are solely by the manufacturer or supplier.
LIMITATION OF LIABILITY
Swarnavastra shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Site or purchase of products.
CASH ON DELIVERY (COD)
COD is available up to ₹10,000, limited to selected pin codes in India. No refunds are applicable for COD orders once placed.
TRADEMARKS & COPYRIGHT
All trademarks, logos, content, designs, and intellectual property displayed on the Site are the exclusive property of Swarnavastra or respective owners. Unauthorized use is strictly prohibited.
GOVERNING LAW
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Courts of India shall have exclusive jurisdiction.